Your business.
Your answers.
Add your services or products, FAQs, and business policies. Give Susan the information you want her to use.
A simple path from question to context
Your information.
A useful first answer.
Set Susan up around your business. Test the replies before you let her handle customer conversations.
Your business.
A clear way
to get in touch.
Share your inquiry form. Configure and test email forwarding before enabling automatic replies.
The conversation.
Ready for you.
Review what the customer needs and what Susan said. Step in when it’s time for a personal answer.
You choose the
boundaries.
Give Susan approved information. Review your form, set staff takeover rules, and verify email forwarding before live communication is enabled.
How your team stays in control →