Susan for Custom work & orders

“What do you need to quote this?”

Gather the basics of a custom request before your team confirms the scope, price, and availability.

From a question
to a clearer request.

Add the information your customers ask for most. Susan uses it to answer and gather the next useful details.

Your team confirms the final answer. Live inventory, payment, booking, and automatic quotes are not part of this workflow.

AN EVERYDAY CUSTOMER QUESTIONILLUSTRATION

A CUSTOMER ASKS

Can you make a custom sign for our shop?

SUSAN · YOUR AI ASSISTANT

We take custom sign inquiries. What size and material are you considering, and when do you need it? Our team will review the request before quoting.

Your team sees the conversation.YOU CAN STEP IN

Example conversation using fictional business information. No message is sent.